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Frequently asked questions (Q and A)

Regarding manufacturer warranties and repairs


If your problem is not resolved by the above ``Frequently Asked Questions'' and ``Manufacturer Warranty/Repairs,'' please contact us using the form below.​​​​ Depending on the content of your inquiry, it may take some time to respond or we may not be able to respond. Please note.

Business hours: Weekdays 10:00-17:00

We will respond within 3 to 5 business days.

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Our responses are addressed to the individual customer who made the inquiry.

Reproduction or secondary use of part or all of the responses without our permission is prohibited.

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